Cookie Policy

We, LWC Holidays, a trading division of E.F.R Travel Ltd, understand and respect the importance of your privacy and we are committed to safeguarding your personal information. Please read this Cookies Policy in conjunction with our Privacy Policy.

Information about our use of cookies

Our website ( uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

What are Cookies?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this web site - session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data. By using our website with your browser settings adjusted to accept all cookies, we will take this to mean that you want to use our products and services, and that you consent to our use of cookies and other technologies as described in this Policy.

The Cookies that we use

We use the following cookies:

  • Strictly necessary cookies are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie ProviderCookie NameCookie PurposeCookie TypeContains Personal Data?Duration of the Cookie
Google_gaUsed to distinguish usersAnalytical/PerformanceNo2 Years
Google_gidUsed to distinguish usersAnalytical/PerformanceNo1 Day
Google_gatUsed to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>Analytical/PerformanceNo1 Minute
GooglegwccUsed to allow Google to track any call conversions on mobile devices. For example, clicking a phone number on a webpage to dial from a mobile device.Analytical/PerformanceNo3 Months
LiveChat_lc_mcidUnclassifiedFunctionalityNo3 Years
LiveChat_lc_mcstUnclassifiedFunctionalityNo 3 Years
LiveChat_lc_sso*UnclassifiedFunctionalityNo3 Years
LiveChatlc_window_stateChecks/stores the open/closed state of the LiveChat windowFunctionalityNoEnd of Browser Session
LiveChat_livechatUsed to hide the user's personal customisation of LiveChatFunctionalityNo 3 Years
LiveChatmain_window_timestamp_0Synchronises the communication between opened chat tabsFunctionalityNoEnd of Browser Session
LiveChatmain_window_timestampSynchronises the communication between opened chat tabs


NoEnd of Browser Session
LiveChat_lc_vvUnclassifiedFunctionalityNoEnd of Browser Session
LiveChat_livechat_lastvisitStores when the user last used LiveChatFunctionalityNo3 Years
LiveChatnotification[status_ping]UnclassifiedFunctionalityNoEnd of Browser Session
LiveChat3rdpartyUnclassifiedFunctionalityNo End of Browser Session
LiveChatmessage_textUnclassifiedFunctionalityNoEnd of Browser Session
LiveChatrecent_windowUnclassifiedFunctionalityNoEnd of Browser Session
LWCcookieconsent_statusUsed to hide cookie popup upon consentFunctionalityNo1 Year
FacebookfrUsed to allow products to be shared via FacebookTargetingNo3 Months
LWCulp-onexit*Used to track exit pop submissionsTargetingNo1 Month
MicrosoftMUIDThis cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scriptsTargetingNo1 Month
Microsoft_uetsidMicrosoft Bing Ads Universal Event Tracking (UET) tracking cookieTargetingNo1 Day
Googletest_cookieThe DoubleClick cookie serves relevant ads to potential customers and gathers information about how or if you are interacting with these adsTargetingNo1 Day
LWCPHPSESSIDThis is a general purpose identifier used to maintain user session variablesStrictly NecessaryNoEnd of Browser Session
LWChas_jsDrupal uses this cookie to indicate whether or not the visitors browser has JavaScript enabledStrictly NecessaryNoEnd of Browser Session


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Objecting to Cookies

Most browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject or block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Lifetime of Cookies Except for essential cookies, all cookies will expire after the period set out in the table above.

Further information To find out more information about cookies, please visit Wikipedia.


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