Meet our Leisure Team

Annie Ayles
Sarah Ayles

Over 25 Years in the travel industry

View Profile
Sarah Ayles
Annie Ayles

Sales Team Leader
Over 25 Years in the travel industry

From a young age I was fascinated by flying and travelling to different destinations.  I was fortunate enough to travel to the Far East frequently as a small child and this inspired me to pursue a career in Travel.

I have travelled to many places around the globe. Mauritius, Mykonos, Madeira,  Croatia, New Zealand, Rhodes, Italy, Barbados, Egypt, Berlin, Iceland and there is so many more to name..!

Most recent trips have been Bahamas where I was lucky enough to swim with the pigs on of one the most beautiful islands and sample amazing local food and meeting the locals.

I love the vibrant cities of Hong Kong and Bangkok, these destinations will always have a special place in my heart.  Absorbing culture and sampling local delicacies.  Teaming with a city break with a beach stay is the perfect holiday combination, having the best of both worlds

I enjoy sharing my holiday experiences and listening to my clients treasured moments.

Luxury Travel is my passion, offering the very best hotels and holiday experiences to make memories to last a lifetime.

Shalini Ramachandran
Shalini Ramachandran

Over 20 Years in the travel industry

View Profile
Shalini Ramachandran
Shalini Ramachandran

Senior Sales Consultant
Over 20 Years in the travel industry

Originally from India, my father served in the Air Force and as a result I was fortunate enough to travel the length and breadth of India and to some fabulous places around the world before moving to London 18 years ago.  This certainly gave me the travel bug and so working in the travel industry was an obvious choice as a career.

I have enjoyed working in the luxury travel sector for more than 20 years and joined EFR Travel in 2007. Over the years I have experienced some amazing destinations and I love sharing my knowledge with my clients. My favourite destinations include the many islands of the Maldives with their picture-perfect beaches and Bali, for its spiritual and varied culture and lifestyle.

Attention to detail is key to me and I take great care in creating the perfect holiday for my clients, right down to the smallest aspects of their trip! It gives me a huge sense of pride and achievement when my clients return from their holiday having had a wonderful time.

Joanne Chandler
Joanne Chandler

Over 20 Years in the travel industry

View Profile
Joanne Chandler
Joanne Chandler

Senior Sales Consultant
Over 20 Years in the travel industry

Since my first Saturday job working for a Tour Operator despatching tickets, I knew I would continue with a career in travel. It’s something I have always been passionate about and over the past 20 years I have been lucky enough to visit some of the most beautiful places on Earth. Since joining Luxury Worldwide Collection, I have visited some amazing locations in Europe, Middle East and the Indian Ocean, and more recently, extended my knowledge of the Caribbean with a fabulous trip to Barbados.

One of my favourite destinations is the Far East, which I know intimately! I love it for the culture, the people, the beaches and its unique atmosphere. The Maldives are also very special to me. The resorts there represent the ultimate in luxury and I love the different shades of blue, from the sea to the sky.

I pride myself on being conscientious. I think my colleagues would describe me as fun and genuine. My passion is creating complex itineraries based on my extensive travel experience.

Chamila Kapuwatte

Over 30 Years in the travel industry

View Profile
Chamila Kapuwatte

Senior Sales Consultant
Over 30 Years in the travel industry

Travel has long been my passion. I began working in the travel industry in 1989 and have almost 30 years of experience including a few years working in Sri Lanka and Dubai. Having originally started in Corporate Travel, I moved to the leisure travel industry 15 years ago and have been a member of the EFR Travel team since 2006.

As I am originally from Sri Lanka, I will always have a special place in my heart for this destination. Sri Lanka is a beautiful country with diverse cultures, world heritage sights, wildlife, beautiful beaches and amazing people. However, my dream destination is the Maldives.  The turquoise blue water, white sandy beaches, beautiful marine life and amazing variety of food would take me back to the Maldives every time.

During my years in luxury travel I have had the privilege to stay in many luxurious hotels and to visit fascinating and interesting countries, most recent being China, Japan and Vietnam. Visiting diverse destinations broadens the horizons and it gives me great pleasure in sharing my experiences with my clients and making their dream holidays memorable.

Alison Scott
Alison Scott

Over 27 Years in the travel industry

View Profile
Alison Scott
Alison Scott

Group Leisure & Marketing Director

Travel has been my career and passion since becoming a Ski Rep for Crystal Holidays in France in 1992. Since then, I’ve worked for some great names in luxury travel including Inspiring Travel Company as Head of Product and Elegant Resorts where I was Commercial Director.

As Group Leisure & Marketing Director for EFR Travel I work to develop and maintain our position as a first-class tour operator, where listening to the customer and providing excellent service are key. The word ‘luxury’ is thrown around a lot these days and it’s my job to ensure that we really are offering our clients exactly what we promise, and more.

Over the years, I’ve visited some fantastic destinations. I love to be outdoors and so South Africa is a favourite country of mine. A few years ago, I also climbed Kilimanjaro in Tanzania which was an awesome experience. My favourite beach destination is Anguilla in the Caribbean. It’s such a laid-back island and the hotels are outstanding. Closer to home I love Greece, particularly Corfu. Visit just out of season and you’ll enjoy peaceful tavernas and wonderful beaches in slightly cooler weather. When I’m not travelling, you’ll find me walking my dog or on a gruelling boot camp. I don’t like to sit down for long!

Rob Funge

Over 16 Years Digital Marketing experience

View Profile
Rob Funge

Digital Marketing & Website Manager

I joined EFR Travel in 2016 as Digital Marketing & Website Manager where it is my responsibility to take care of everything to do with our online presence. Unlike my colleagues who are all travel fanatics, my expertise lies with PPC, SEO, Social Media and Email Marketing.  In fact, everything digital!  But with travel being a close second, this is the perfect position for me.

I love the varied nature of my role and the freedom to be creative and express myself.  I think my colleagues would describe me as driven, patient and analytical, which I think are necessary traits to have when you’re dealing with the challenges of digital marketing!

My favourite destination is Bali for its picture-perfect paradisiacal scenery. Our stay at The St. Regis Bali Resort was out of this world and I’d love to return someday…

When I’m not chained to my laptop or travelling my other passion is football, and for my sins, I’m an avid follower of Peterborough United.

Iain Raeper
Iain Raeper

Over 23 Years in the travel industry

View Profile
Iain Raeper
Iain Raeper

Senior Product & Commercial Manager

Over 23 Years in the travel industry

Having been bitten by the travel bug at a young age due to having family in the USA, New Zealand and Australia, my career in travel began as an Overseas Representative in Spain. More than 20 years have passed since then, during which I’ve enjoyed commercial roles in aviation, travel technology and most recently, as Product & Commercial Manager with luxury tour operator If Only…

I have been fortunate to visit some amazing destinations. For the broadest variety of experiences, it is difficult to beat New Zealand. Stunning scenery, beaches, wildlife and of course wine are some of the many highlights. Mauritius is another favourite, with its world-class golf courses, beautiful beaches and melting pot of cultures. Another diverse and beautiful destination is Oman. From exploring the souks in Muscat to witnessing the spectacular sight of new-born turtles heading out to the ocean, there is something for everyone.

As Senior Product & Commercial Manager, I keep abreast of new hotels and experiences worldwide, ensuring that we offer our clients the very best choices to meet their tailor-made travel requirements.

Work and play are equally important to me and working in the travel industry ticks both boxes. I also have a young son who keeps me on my toes and ensures I never take my foot off the pedal!

David Jordan
David Jordan

Over 15 Years in the travel industry

View Profile
David Jordan
David Jordan

Sales Manager

Having studied Tourism Management at University, my first role in travel was as a travel agent with TUI. I have always had a love for golf and so when I was given an opportunity in 2007 to organise golf holidays, I jumped at the chance. With my best handicap at 7, turning professional was not an option and so this was a great alternative for a career in the golf industry! I joined the sales team at Elegant Golf Resorts in 2010 and became Sales Manager in 2017.

During my time with Elegant Golf Resorts, I have been fortunate to stay and play at some of the best golf resorts worldwide.  My favourite destination is South Africa, for the combination of unique experiences you can have whilst in this beautiful country; watching the Big 5 on safari, wine-tasting in some of the world’s best vineyards, visiting Cape Town with its waterfront area, not to mention the 5-star golf resorts and courses. However, when it comes to the very best courses, my favourite destination is the Dominican Republic. The spectacular coastline courses that run alongside the turquoise waters of the Caribbean Sea are sheer golfing heaven!
My colleagues describe me as knowledgeable, supportive and driven. I enjoy passing on my personal travel recommendations to my clients and look forward to hearing from them on their return. I find it extremely rewarding to organise a holiday knowing they will have an incredible time.

Chris Brown
Chris Brown

Over 10 Years in the travel industry

View Profile
Chris Brown
Chris Brown

Senior Sales Executive & PGA Golf Professional

Prior to joining Elegant Golf Resorts in 2017, I spent more than ten years working at prominent golf clubs in Scotland including Gleneagles, Spey valley, Kemnay Golf Club and the Carrick on Loch Lomond. During that time, I enrolled on the PGA programme and turned professional playing off a handicap of 1. However, my real interest has always been the commercial side of golf and so my role selling luxury holidays at Elegant Golf Resorts is the perfect fit. The knowledge and experience I have gained from such prestigious golf clubs are fundamental to understanding my client’s needs and creating them the perfect golf holiday. It’s great to receive positive feedback from clients who have had a wonderful time on a holiday you have tailor-made for them.

I’ve always enjoyed a Dave Thomas-designed golf course having worked on one in Aviemore, and so I was extremely impressed with The Ritz-Carlton Abama in Tenerife.  It was the best course I played during my tour of the Canary Islands; I loved its challenging greens, big bunkers and amazing sea views on each course.  Closer to home my favourite courses are Carnoustie, Royal Dornoch and Spey Valley.

Fav' Destination
Gran Canaria
Gran Canaria
Fav' Hotel
Le Prince Maurice
Maldives
Breanne Loucks
Breanne Loucks

Over 10 Years in the travel industry

View Profile
Breanne Loucks
Breanne Loucks

Sales Executive & Former Ladies European Tour Professional

From a young age, golf has been my love and passion. After a successful amateur career representing Wales for 10 years, I turned professional in 2009 and played on the Ladies European Tour for three years until injury ended my career. After being a touring professional, creating bespoke golf holidays around the world and getting the opportunity to experience the courses first-hand is the best job in golf!

I joined Elegant Golf Resorts in 2018 and have been fortunate enough to arrange many fantastic holidays around the world. I get a real buzz out of sending people to resorts that I have been to, or courses that I have played, knowing the client is going to have an amazing time and enjoy it just as much as I did. I also enjoy arranging holidays for special events such anniversaries and birthdays and love it when a client asks me to organise an extravagant excursion.

My favourite course is Bandon Dunes, Oregon, USA. It’s by far one of the best Links courses I have ever played, and it holds fond memories as it’s where I won four out of four points in the 2006 Curtis Cup. I also love the Royal Hotel Evian Resort in Europe; the hotel is pure luxury and the views of Lake Geneva from the golf course are breath-taking.

Katrina Ho
Katrina Ho

Over 12 Years in the travel industry

View Profile
Katrina Ho
Katrina Ho

Product & Commercial Administrator

Over 12 Years in the travel industry

Travel has always been in my blood and travel whenever I can. My favourite experience was Brazil during the World Cup. Even though I didn’t get tickets for a game, the atmosphere meant it was a one in a lifetime experience.

I’ve been in the travel industry for 12 years specialising in the luxury travel sector for the last seven. Attention to detail is important to me and I take great pride in ensuring the finer elements of every booking are exactly as they should be.

Nadine van de Plaats
Nadine van de Plaats

Over 1 Years in the travel industry

View Profile
Nadine van de Plaats
Nadine van de Plaats

Administration Assistant

Originally from South Africa, I joined Elegant Golf Resorts in 2018. I consider myself lucky to work in an industry that I have so much interest in – golf and travel. I can remember watching golf on the telly with my dad from a very young age, admiring the players and the stunning golf courses.

I particularly enjoy working with such a professional and knowledgeable team of people. We have a great team spirit and it’s a pleasure to come to work each day. I hope that comes across to our clients and makes it a pleasure for them to deal with us.

Lynsey Cuthbertson
Lynsey Cuthbertson

Over 7 Years in the travel industry

View Profile
Lynsey Cuthbertson
Lynsey Cuthbertson

Senior Administration

My passion for travel started when I was very young with my Grandad always telling me stories about the places he travelled and showing me the most amazing pictures. After leaving school I had my mind set that I was going to be an Air Hostess for Emirates and I was moving to Dubai.

Then I met my partner and he bought me a cat and that is where my plans changed…  I got my first job in a major tour operator in 2012 which helped me build my work experience and of course, build my all-important travel portfolio. I have been lucky enough to travel the world and my other big passion is cruising and I’ve been onboard most of the major cruise lines.

I don’t usually visit the same place twice but for some reason, Dubai keeps pulling me back – I think it’s the amazing cars and the sunshine which we don’t get a lot of in Scotland!

I joined the EFR Family in 2019 taking on the role of Senior Administration and look forward to assisting clients with all their pre-travel arrangements.

Don't just take our word for it